Privacy policy

In accordance with the provisions of Organic Law 15/1999, of December 13, on the Protection of Personal Data (LOPD), we inform you that the personal data you provide through our website or by sending e-mails will be incorporated into an automated file owned by Sonia Gandolfini (hereinafter referred to as Centre ELOE), whose registered office is located at C. Sant Bartomeu, 126, 03560 El Campello, Alicante – Spain, in order to manage, provide, extend and improve the services offered on the website, to execute contracts concluded through it, to send survey forms, to study the use of the services by users, to send updates on the services, as well as to send you advertising and/or promotional information about products and services offered by Centro ELOE or by third parties related to the purchase and sale of consumer goods that may be of interest to you, the user expressly consenting to the sending of such information by any means, including electronic means, including e-mail.

Users who provide their data to Centro ELOE and who are not users expressly agree that providing their data to Centro ELOE is equivalent to their express permission to send advertising through this medium. If this is not the case, please do not provide your data and/or do not send any communication to Centro ELOE. The user expressly gives the necessary consent for Centro ELOE to inform third parties of his/her user status who intend to send him/her an e-mail inviting him/her to join Centro ELOE, in order to avoid such a referral.

Similarly, the user is informed that if the “recommend” option is used, Centro ELOE will inform the person to whom the recommendation to become a user is sent of the person who invited him/her to become a user, so that certain personal data may be provided to the potential sponsee.

The user’s consent to receive commercial communications by e-mail or equivalent electronic means may be revoked by notification sent to the following e-mail address: centroeloe@gmail.com or by ordinary mail sent to Centro ELOE at the above address.

Due to the nature of the service and the contents of the website, it is essential to be able to send users commercial communications by e-mail. Consequently, the revocation of consent provided for in the preceding paragraph will automatically result in the termination and abandonment of Centre ELOE user status by the person carrying out such revocation.

Similarly, users can access their personal data and make any necessary changes. In this respect, the user undertakes to provide truthful information concerning his/her personal data and to keep the data provided to Centro ELOE up to date.

Users may exercise their rights of access, rectification, cancellation and opposition by sending a communication to the address indicated in the first paragraph of this section, or to the e-mail address: centroeloe@gmail.com.

Centro ELOE informs the user that the collection of this data is not compulsory, except in the areas indicated to the contrary. However, failure to provide such data may prevent Centro ELOE from providing all services related to such data, releasing it from any liability for failure to provide or incomplete provision of such services.

The user will be responsible, in all cases, for the truthfulness of the data provided, and Centro ELOE reserves the right to exclude from registered services any user who has provided false data, without prejudice to any other action applicable under the law.

Centro ELOE allows its users to invite third parties (family, friends, etc.) to join, as users, the Centro ELOE community, by sending an invitation e-mail, called a sponsorship e-mail. To this end, the User who executes the “recommendation” option offered by Centre ELOE declares that he/she has obtained the necessary consent to the transfer of personal data from the person to whom Centre ELOE will send the said invitation, after having informed him/her of this under the conditions set out in article 5.4. LOPD, as well as having obtained their express consent for Centro ELOE to send them its own commercial communications or those of third parties relating to its own products and/or services or those of third parties relating to the purchase and sale of consumer goods.

Similarly, the user who executes the aforementioned “recommend” option is solely and exclusively responsible for any circumstances and/or sanctions that may arise on the occasion of or as a result of the recipient of the sponsorship e-mail’s failure to consent to the processing of his/her personal data and/or any irregularity in obtaining such consent.

II. Minors
Our services are aimed at adults. In the event that some of our services are specifically aimed at minors, Centro ELOE will request the consent of parents or guardians for the collection of personal data or, where applicable, for the automated processing of data, in accordance with current legislation. If the user is a minor, he/she is required to obtain the prior consent of his/her parents or guardians before including his/her personal data in the website forms.

III. Use of cookies
Centro ELOE informs you that when browsing the website, “cookies” are used, small data files that are generated in the user’s computer and allow us to obtain the following information:

a) The date and time of access to the website. This enables us to identify the busiest periods and make the necessary adjustments to avoid saturation problems at peak times.
b) The number of daily visitors to each section. This allows us to know the best performing areas and to increase and improve their content, so that users can obtain a more satisfying result.
c) La fecha y hora de la última vez que el Usuario visitó el Sitio Web.
d) The content design chosen by the user when visiting the website for the first time.
(e) Security elements involved in controlling access to restricted areas.

The information obtained is completely anonymous and can in no way be associated with a specific, identified user. This information enables Centro ELOE to adapt and improve its services according to the user’s interests. However, users can prevent the generation of cookies by selecting the appropriate option in their browser. Centro ELOE informs you that if you disable the use of cookies, navigation may be slower than usual.

IV. Free text fields
The free text fields that may appear on the Website are intended for the sole purpose of collecting information in order to improve the quality of the Services, in particular the delivery of purchased products. The user shall not include, in the spaces that the website may offer as “free text fields”, personal data that may be classified as data for which a medium or high level of protection is required, without prior notice to Centre ELOE, as defined by current legislation (including, but not limited to, data relating to ideology, religion, beliefs, trade union membership, health, racial origin and/or sex life).